Egg Accused

Egg has been accused by customers of freezing cards of people who do not pose a credit risk. It reported last week that it had told 160,000 that their spending power was to be curbed as they were high debt risk customers, but many have reported on internet forums and post boards that they have in fact always paid off balances in full.

Egg reject Dave from, Hertfordshire, wrote on the BBC website: 'My credit record is excellent and I actually took out an Egg loan three months ago.

'My Egg credit card has not been used for over six months and had £0 owing. Some customers are being ditched because in my view they are not making Egg any money.'

At the same time, customers have posted that their credit limits have been increased, even though they were in debt.

Egg rejected the claimns. A spokesman said 'We are not using this as an excuse to get rid of unprofitable customers.'